Renovations
The following facilities will be closed during May, April, October, September, and November:
• Swimming pool
• Water park The following facilities are closed on Monday, Tuesday, and Wednesday:
• Full-service spa
Rooms overview
Make yourself at home in one of the 874 guestrooms featuring refrigerators and microwaves. Flat-screen televisions are provided for your entertainment. Bathrooms with showers are provided. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Property amenities
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and ATM/banking services. Planning an event in North Troy? This resort has facilities measuring 36000 square feet (3240 square meters), including a conference center.
Check-in instructions
• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and cash
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
• The water park at this property operates during limited hours from September through mid-November. Guests arriving Monday-Thursday will not have access to the water park.
Special check-in instructions
Check-in window: 7:00 PM – midnight
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Hotel check-in is at 4 PM and cottage check-in is at 5 PM.
Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
• Resort fee: USD 31.61 per accommodation, per night The resort fee includes:
• Additional inclusions
• Internet access
• Parking
• Phone calls
• Self parking
• Ski storage We have included all charges provided to us by the property.
Optional fees
• Fee for cooked-to-order breakfast: approximately USD 10 to 20 per person
• Equipment fee: USD 45.00 per day
• Pool fee: USD 15.00 per day
• Facilities fee: USD 49.00 per person, per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Policies
• The seasonal pool will be open from June to September.
• Pool access available from noon to 4:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
ReelStay
