Rooms overview
Make yourself at home in one of the 68 air-conditioned rooms featuring minibars and LCD televisions. 42-inch Smart televisions are provided, with digital programming available. Private bathrooms have bidets and hair dryers. Conveniences include phones, as well as safes and desks.
Property amenities
Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Planning an event in Monsummano Terme? This hotel has 294 square feet (27 square meters) of space consisting of a conference center and 3 meeting rooms. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
Check-in instructions
• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special check-in instructions
Check-in window: 3:00 PM – midnight
This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
• A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property.
Optional fees
• Fee for buffet breakfast: approximately EUR 25 per person
• Pet fee: EUR 35.00 per pet, per day
• Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Policies
• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• The seasonal pool will be open from June to September.
• Pool access available from 9:00 AM to 7:00 PM.
• Hot springs access available from 9:00 AM to 7:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 May to 15 October.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• A car is recommended for transportation to and from this property.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
