Rooms overview
Make yourself at home in one of the 200 air-conditioned rooms featuring LED televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Property amenities
Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Ko Yao? This resort has 3229 square feet (300 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a cruise ship terminal shuttle.
Check-in instructions
• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards, debit cards, mobile payments, and cash
• Mobile payment options include: Alipay, Apple Pay, MI-Pay, Baidu Wallet, Huawei Pay, UnionPay QuickPass, Lazada, PayPal, MobilePay, and WeChat Pay
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available
• Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
• Long-term renters welcome
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Special check-in instructions
Check-in window: 2:00 PM – anytime
Guests must transfer to the property via boat and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). Please be aware that 4 cats reside at this property. Quiet hours are enforced at the property from 11:00 PM to 8:00 AM. Information provided by the property may be translated using automated translation tools.
Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
• Cash Breakage deposit: THB 1000 per day We have included all charges provided to us by the property.
Optional fees
• Fee for buffet breakfast: approximately THB 1200 for adults and THB 500 for children
• Airport shuttle fee: THB 3600 per vehicle (one-way, maximum occupancy 9)
• Airport shuttle fee per child: THB 600 (one-way), (from 1 to 11 years old)
• Pet deposit: THB 1000 per stay
• Pet fee: THB 1000 per accommodation (varies based on length of stay)
• Service animals are exempt from fees
• Rollaway bed fee: THB 1500.0 per day
• Hosted evening meal: THB 5000 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Policies
• Pool access available from 9:30 AM to 9:00 PM.
• One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
