Renovations
The following facilities or services will be unavailable from June 14 2026 to June 27 2026 (dates subject to change):
• Sauna
• Swimming pool
Rooms overview
Make yourself at home in one of the 380 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as laptop-compatible safes and desks.
Property amenities
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Xi'an? This hotel has 6878 square feet (639 square meters) of space consisting of a conference center and 10 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Check-in instructions
• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
• This property accepts credit cards and cash
• Some water is reused through a grey water recycling system
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned
• This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special check-in instructions
Check-in window: 2:00 PM – anytime
This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Optional fees
• Fee for buffet breakfast: approximately CNY 168 per person
• Airport shuttle fee: CNY 528 per vehicle (one-way, maximum occupancy 4)
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: CNY 350.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Policies
• Pool access available from 6:00 AM to 11:00 PM.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Parking height restrictions apply.
• The property is professionally cleaned.
• Contactless check-in and contactless check-out are available.
ReelStay
