Rooms overview
Make yourself at home in one of the 80 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.
Property amenities
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this property consist of conference space and meeting rooms. Free self parking is available onsite.
Check-in instructions
• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
• This property accepts credit cards and cash
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special check-in instructions
Check-in window: 3:00 PM – 5:30 AM
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This adults-only property is located within an all-ages resort; common areas and some facilities are shared. Guests have access to facilities and services at the entire resort.
Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
• A tax is imposed by the city: USD 4.13 per accommodation, per night We have included all charges provided to us by the property.
Policies
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
• Guests under 18 years old are not permitted at this adults-only property.
• Only registered guests are allowed in the guestrooms.
• Contactless check-out is available.
Address
S.S. 12, Mza. 15, Lote 1-02, 103, Predio María Irene, Puerto Morelos, QROO, Mexico, 77511
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