Rooms overview
Stay in one of 120 guestrooms featuring LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished patios. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature bathrobes and toothbrushes and toothpaste.
Property amenities
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Shenandoah? This hotel has 1818 square feet (169 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
Check-in instructions
• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special check-in instructions
Check-in window: 3:00 PM – 2:30 AM
If you are planning to arrive after 7:30 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Optional fees
• Fee for continental breakfast: approximately USD 12.95 per person
• Pet fee: USD 75 per accommodation, per stay
• Service animals are exempt from fees
• Crib (infant bed) fee: USD 10.00 per night
• Rollaway bed fee: USD 10.00 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Policies
• Pool access available from 8:00 AM to 10:00 PM.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
• Guests can access their rooms with a mobile device.
• Contactless check-out is available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
ReelStay
