Rooms overview
Make yourself at home in one of the 20 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include desks and blackout drapes/curtains, as well as phones with free local calls.
Property amenities
Featured amenities include limo/town car service, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Check-in instructions
• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
Special check-in instructions
Check-in window: 2:00 PM – 4:00 PM
This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Optional fees
• Fee for continental breakfast: approximately KZT 1000 per person
• Airport shuttle fee: KZT 3000 per vehicle (one-way)
• Rollaway bed fee: KZT 10000.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Policies
• If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
• Children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Cashless payment methods are available for all transactions.