Renovations
The property will be renovating from June 26 2026 to December 31 2026 (completion date subject to change). The following areas are affected:
• Meeting facilities During renovations, the hotel will make every effort to minimize noise and disturbance.
Rooms overview
Make yourself at home in one of the 300 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Property amenities
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Charlotte? This hotel has 51774 square feet (4810 square meters) of space consisting of a conference center and 29 meeting rooms. Self parking (subject to charges) is available onsite.
Check-in instructions
• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Special check-in instructions
Check-in window: 4:00 PM – midnight
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
• A damage deposit of USD 50 will be collected before check-in. We have included all charges provided to us by the property.
Optional fees
• Fee for buffet breakfast: approximately USD 15 to 25 for adults, and USD 15 to 25 for children
• Self parking fee: USD 30 per night
• Valet parking fee: USD 40 per night
• Pet fee: USD 50 per accommodation, per night (maximum USD 150 per stay)
• Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Policies
• The seasonal pool will be open from May 15 to September 30.
• Pool access available from 9:00 AM to 9:00 PM.
• Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Contactless check-out is available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
ReelStay
