Rooms overview
Stay in one of 243 guestrooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Property amenities
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Port of Spain? This resort has 3000 square feet (279 square meters) of space consisting of a conference center and 6 meeting rooms. A ferry terminal shuttle is provided at no charge (available 24 hours), and free self parking is available onsite.
Check-in instructions
• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special check-in instructions
Check-in window: 3:00 PM – anytime
This property offers transfers from the ferry terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in. Information provided by the property may be translated using automated translation tools.
Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
• Deposit: USD 100 per accommodation, per stay We have included all charges provided to us by the property.
Optional fees
• Fee for buffet breakfast: approximately USD 33 for adults and USD 15 for children
• Airport shuttle fee: USD 45 per vehicle (one-way, maximum occupancy 4)
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Policies
• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• A car is not required for transportation to and from this property.
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.
• At check-in, guests must provide a record of full COVID-19 vaccination.
• The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.
ReelStay
