Rooms overview
Make yourself at home in one of the 3 individually decorated guestrooms, featuring kitchenettes. 21-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include separate sitting areas and ceiling fans, and housekeeping is provided on request.
Property amenities
Featured amenities include laundry facilities, an elevator, and a vending machine. Free self parking is available onsite.
Check-in instructions
• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, mobile payments, and cash
• Mobile payment options include: Alipay, Apple Pay, Touch 'n Go eWallet, Boost, DuitNow, GrabPay, and Visa Checkout
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
Special check-in instructions
Check-in window: 3:00 PM
There is no front desk at this property. The check-in location differs from the property location. Check-in location: [www.yuelai-inn.com/pre-check-in]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival.
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Whatsapp mobile app before check-in. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of MYR 60 (exact amount varies) at check-out. Information provided by the property may be translated using automated translation tools.
Check-out instructions
• The host requires you complete the following before checking out:
• Remove personal items, remove leftover food and drinks, and take out the trash
• Turn off the lights, lock the doors, and return the keys
• Please ensure all electrical items are manually turned off before removing the electric card from the main switch.
Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
• A tax is imposed by the city: MYR 2.00 per accommodation, per night
• A damage deposit of MYR 300 will be collected before check-in.
• Deposit is payable by bank transfer and is due within 24 hours of booking the reservation. We have included all charges provided to us by the property.
Optional fees
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Housekeeping fee: MYR 50 per stay; may vary based on length of stay
• Credit card charges are subject to a surcharge of 3 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Policies
• No pets and no service animals are allowed at this property.
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