Rooms overview
Make yourself at home in one of the 12 guestrooms. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and ceiling fans, and housekeeping is provided daily.
Property amenities
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Check-in instructions
• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Special check-in instructions
Check-in window: 3:00 PM – 7:00 PM
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services). We have included all charges provided to us by the property.
Optional fees
• Airport shuttle fee: COP 100000 per person (one-way)
• Airport shuttle fee per child: COP 100000 (one-way), (up to 17 years old)
• Nearby parking fee: COP 30000 per day (6562 ft away; open 6:00 AM to 6:00 PM)
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Policies
• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the lodge prior to arrival, using the contact information on the booking confirmation.
• One child stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
• Cashless payment methods are available for all transactions.
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