Rooms overview
Make yourself at home in one of the 76 air-conditioned rooms featuring minibars and espresso makers. Rooms have private furnished balconies or patios. LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bathrobes.
Property amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Shoal Bay? This resort has facilities measuring 798 square feet (74 square meters), including conference space. Free self parking is available onsite.
Check-in instructions
• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Special check-in instructions
Check-in window: 3:00 PM – midnight
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email with check-in instructions prior to arrival. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
Optional fees
• Fee for buffet breakfast: approximately USD 50 to 77 for adults, and USD 35 to 40 for children
• Rollaway bed fee: USD 150.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Policies
• Reservations are required for spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• A car is recommended for transportation to and from this property.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
ReelStay
