Rooms overview
Stay in one of 153 guestrooms featuring LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature bidets and hair dryers.
Property amenities
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto de la Cruz? This hotel has 15296 square feet (1421 square meters) of space consisting of conference space and 6 meeting rooms. Self parking (subject to charges) is available onsite.
Check-in instructions
• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards and cash
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special check-in instructions
Check-in window: 3:00 PM – anytime
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Optional fees
• Self parking fee: EUR 10 per day
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• In-room safe fee: EUR 2.50 per day
• Rollaway bed fee: EUR 25.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Policies
• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children stay free when occupying the parent or guardian's room, using existing bedding.
• A car is not required for transportation to and from this property.
