Renovations
The property will be renovating from March 26 2026 to December 31 2026 (completion date subject to change). The following areas are affected:
• One of the dining venues During renovations, the palace will make every effort to minimize noise and disturbance.
Rooms overview
Make yourself at home in one of the 190 individually decorated guestrooms, featuring minibars and Smart televisions. Your Select Comfort bed comes with down comforters and Egyptian cotton sheets. Wired and wireless internet access is complimentary, and flat-screen televisions with digital programming provide entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries.
Property amenities
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Event facilities at this palace consist of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Check-in instructions
• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
• This property has a strict no-smoking policy in guestrooms. Violators will be subject to fines of up to EUR 1000.
Special check-in instructions
Check-in window: 3:00 PM – 6:00 AM
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
• A tax is imposed by the city: EUR 15.93 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property.
Optional fees
• Fee for full breakfast: approximately EUR 45 to 65 per person
• Airport shuttle fee: EUR 360 per vehicle (one way)
• Self parking fee: EUR 55 per day
• Valet parking fee: EUR 55 per day
• Pet fee: EUR 100 per pet, per day
• Service animals are exempt from fees
• Early check-in is available for a fee (subject to availability)
• Rollaway bed fee: EUR 250.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Policies
• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Pool access available from 6 AM to 10 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the palace prior to arrival, using the contact information on the booking confirmation.
• One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• Contactless check-in and contactless check-out are available.
