Rooms overview
Treat yourself to a stay in one of the 18 guestrooms, featuring indoor private hot tubs and heated floors. Your pillowtop bed comes with down comforters. Rooms have private furnished lanais. 55-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected.
Property amenities
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A train station pick-up service is provided at no charge, and free valet parking is available onsite.
Check-in instructions
• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve cribs/infant beds, onsite parking, and high chair
• This property accepts credit cards and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special check-in instructions
Check-in window: 2:00 PM – 7:00 PM
This property offers transfers from the train station and bus station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in the Breakfast and Room Only rates must contact the property at least 1 week in advance to request dinner. Guests must contact this property at least 1 week in advance to select their preferred dinner time. Dinner is available at 5:30 PM or 7:30 PM. This property offers shuttle pick-up and drop-off service from/to Kutchan station. Guests must contract the property at least 1 week in advance. Guests with dietary restrictions or food allergies should contact this property in advance. Guests must contact the property 7 days prior to arrival to book shuttle bus airport transfers (surcharge) to/from New Chitose Airport (CTS). Meals and extra beds are not included for children ages 0-5 years in all plans.
Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
• A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: JPY 150.00 per person, per night
• An effective city/local tax rate of 3.00 percent will be charged We have included all charges provided to us by the property.
Optional fees
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Policies
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 5 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Alcohol is not permitted at this property.
• A car is required for transportation to and from this property.
• Contactless check-in and contactless check-out are available.
