Rooms overview
Make yourself at home in one of the 138 individually furnished guestrooms, featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Property amenities
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Alcobendas? This hotel has 1076 square feet (100 square meters) of space consisting of a conference center and 4 meeting rooms. Self parking (subject to charges) is available onsite.
Check-in instructions
• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• Safety features at this property include a smoke detector, a first aid kit, and window guards
• This property affirms that it follows the cleaning and disinfection practices of Hilton CleanStay
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special check-in instructions
Check-in window: 3:00 PM – anytime
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Outdoor parking spaces are provided on a first-come, first-served basis. Additional indoor parking is available for a surcharge.
Optional fees
• Covered self parking fee: EUR 14 per day
• Pet deposit: EUR 150 per stay
• Pet fee: EUR 15.00 per pet, per night
• Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Policies
• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• The seasonal pool will be open from May 30 to September 13.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
