Rooms overview
Make yourself at home in one of the 116 guestrooms featuring free minibar items and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Property amenities
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Wernigerode? This hotel has 8977 square feet (834 square meters) of space consisting of conference space and 6 meeting rooms. Self parking (subject to charges) is available onsite.
Check-in instructions
• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Tax ID - DE261353627
• This property accepts credit cards and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Electricity is not provided
• Onsite parties or group events are strictly prohibited
• Long-term renters welcome
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a fire extinguisher
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special check-in instructions
Check-in window: 3:00 PM – midnight
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Housekeeping service is typically provided every 2 days. Additional housekeeping can be requested on arrival. Trash collection is provided daily.
Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
• A tax is imposed by the city: EUR 3.50 per person, per night for adults; EUR 1.75 per night for guests aged 6-17 years old. This tax does not apply to children under 6 years of age. We have included all charges provided to us by the property.
Optional fees
• Fee for buffet breakfast: approximately EUR 24 for adults and EUR 12 for children
• Covered self parking fee: EUR 16 per day
• Pet fee: EUR 35 per pet, per night
• Service animals are exempt from fees
• Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Policies
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• A car is not required for transportation to and from this property.
• Parking height restrictions apply.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
